The Komo Loop - Changelog

Updated illustrations

Tue, 30 Sep 2025 01:19:55 GMT

Images have been replaced with new illustrations for a refreshed look.

Photo frame editor instructions

Tue, 30 Sep 2025 03:12:36 GMT

Instructions in the Photo Frame editor have been improved for clarity.

Admin portal email truncation

Fri, 26 Sep 2025 07:36:38 GMT

Long emails in contact lists and views are now truncated for better readability.

Receipt validation rule import

Tue, 30 Sep 2025 01:03:31 GMT

Copying and importing receipt validation rules is now supported.

Rich text editor background

Tue, 30 Sep 2025 02:38:57 GMT

Background is now transparent, making it easier to edit white text.

Twilio SMS sender input clarity

Tue, 30 Sep 2025 03:14:46 GMT

Inputs for alphanumeric Twilio SMS senders have been clarified.

Customizable confirmation and closed banners

Tue, 30 Sep 2025 01:13:19 GMT

Confirmation and Closed message banners now support custom colors.

Treasure hunt progress bar updates

Tue, 30 Sep 2025 01:14:40 GMT

Progress bar limits can be overridden, and completion text is customizable when reaching 100%.

Bulk UGC moderation

Tue, 30 Sep 2025 01:04:40 GMT

Bulk approval or rejection is now available for UGC uploads, photo frame creations, and meme generator submissions.

Simplified poll results screen

Tue, 30 Sep 2025 03:13:24 GMT

Poll results screens with only one question now display in a simplified format.

Asset grids layout update

Tue, 30 Sep 2025 03:15:15 GMT

Asset Library and UGC uploads now use a simple grid layout instead of masonry.

Fixed: Coupon recipients with deleted contacts

Tue, 30 Sep 2025 03:18:53 GMT

Viewing and exporting coupon recipients now includes those linked to deleted contacts.

Fixed: Trivia disqualification leaderboard removal

Tue, 30 Sep 2025 03:15:51 GMT

Disqualifying trivia entries now properly remove them from the leaderboard.

Fixed: Loyalty timeline editing scroll

Tue, 30 Sep 2025 03:16:30 GMT

Scrolling experience when editing the loyalty timeline has been improved.

Fixed: Salesforce workflow step labels and modals

Thu, 18 Sep 2025 00:17:30 GMT

Resolved minor inconsistencies in step labels and improved modal loading states for Salesforce workflow steps to ensure a smoother experience.

Salesforce workflow: Added HTTP request data

Thu, 18 Sep 2025 00:16:45 GMT

HTTP request details are now included for transaction journal and Get Object steps, making troubleshooting clearer and easier.

Loyalty Timeline for Contact Activity

Wed, 10 Sep 2025 00:56:19 GMT

Contact activity history is now displayed on a timeline, giving clearer visibility into engagement over time.

Fixed: Video Upload Progress Indicator

Wed, 10 Sep 2025 01:02:32 GMT

A loading indicator is now displayed during video uploads, providing clear feedback on upload progress.

Auto-Reject Duplicate Receipts

Wed, 10 Sep 2025 00:59:20 GMT

A new setting automatically rejects duplicate receipts based on merchant name, date/time, and amount, ensuring cleaner data collection.

Fixed: Trivia question reordering issues

Thu, 18 Sep 2025 00:23:19 GMT

Resolved problems where reordering questions after a game started sometimes caused questions to be skipped or shown out of order.

Fixed: Trivia screens not appearing during gameplay

Thu, 18 Sep 2025 00:22:54 GMT

Resolved an issue where newly added screens would not appear during live gameplay.

Fixed: Audit log contact event crash

Thu, 04 Sep 2025 01:09:00 GMT

Resolved a crash that occurred when viewing details for "contact added to list" events in the audit log.

Fixed: Email editor crash outside hub

Thu, 04 Sep 2025 01:06:37 GMT

Resolved a crash that occurred when adding a button to an email outside of a hub.

Fixed: Turnstile connected app crash

Thu, 04 Sep 2025 01:07:25 GMT

Resolved a crash that occurred when attempting to connect the Turnstile connected app.

Fixed: Audit log filter crash

Thu, 04 Sep 2025 01:08:29 GMT

Resolved a crash that occurred when attempting to open the audit log filter.

Fixed: Admin portal crashes

Thu, 04 Sep 2025 03:24:41 GMT

Resolved multiple issues that were causing crashes in the admin portal.

Fixed: Low-resolution picker images

Thu, 04 Sep 2025 04:10:37 GMT

Picker result images, option images, and option detail images now display in higher resolution for a clearer experience.

Fixed: Crash when creating insight dashboards

Thu, 04 Sep 2025 03:50:20 GMT

Addressed a crash that occurred when creating insight dashboards, improving reliability.

Fixed: Salesforce transaction journal workflow step

Thu, 04 Sep 2025 04:11:28 GMT

Corrected an issue requiring a currency code and improved formatting for points in the Salesforce Transaction Journal workflow step.

Fixed: Tags not loading

Thu, 04 Sep 2025 03:48:20 GMT

Resolved an issue where tags were not loading properly, ensuring smoother navigation and usage.

Translate built-In text in trivia and challenges

Thu, 04 Sep 2025 13:00:08 GMT

Some non-customizable text in Memory Challenge and Live Trivia cards can now be translated into Spanish and Portuguese, helping you localize experiences for more audiences.

Resend survey communications in one step

Wed, 03 Sep 2025 13:26:15 GMT

A new action in the survey recipients table lets you quickly resend communications to participants, helping you boost response rates with less effort.

Deeper insights with advocacy score

Wed, 03 Sep 2025 13:25:16 GMT

We’ve added an “Advocacy Score” option to Opinion Scale questions, complete with analytics. This makes it easier to measure brand loyalty and gather meaningful audience sentiment.

Quick survey access with new links

Wed, 03 Sep 2025 13:24:19 GMT

You can now open and preview surveys directly from the survey table with a new “Link” column, making it easier to jump into your surveys without extra clicks.

Fixed: Prize filter rules

Thu, 18 Sep 2025 00:52:32 GMT

Resolved an issue that prevented the selection of "is set" and "is not set" in prize filter rules.

Fixed: Scratch, watch & win text color

Thu, 18 Sep 2025 00:51:40 GMT

Text color now applies correctly to lobby, scratch, and result screens.

Fixed: Scratch, watch & win layouts

Thu, 18 Sep 2025 00:50:46 GMT

Layouts for scratch and watch & win are now consistent between admin and front.

Fixed: HTML card aspect ratio

Thu, 18 Sep 2025 00:49:51 GMT

Aspect ratio settings now apply correctly in both front-end and editor preview for HTML cards.

Fixed: Hub cache validation

Thu, 18 Sep 2025 00:49:21 GMT

Hubs now check the site cache first when validating if a hub exists, improving accuracy and performance.

Fixed: Portal table pagination alignment

Thu, 18 Sep 2025 00:47:40 GMT

Table pagination in the portal is now properly aligned.

Fixed: Portal empty state images

Thu, 18 Sep 2025 00:48:02 GMT

Broken empty state images in the portal have been corrected.

Fixed: Survey workflow trigger filters

Thu, 18 Sep 2025 00:47:19 GMT

Survey workflow trigger filters now work as expected.

Fixed: Thuzi workflow environment reverting

Thu, 18 Sep 2025 00:45:35 GMT

Thuzi workflow environment selection no longer reverts from production to staging after saving.

Modal colors applied to swiper results

Thu, 18 Sep 2025 00:40:36 GMT

Swiper result screens now inherit modal colors for consistent design.

Improved drag and move functionality in workspace images

Thu, 18 Sep 2025 00:40:14 GMT

Fixed drag overlay behavior and enabled moving multiple files at once. Note: Firefox does not support clipboard reads due to stricter security.

New folder and select image button for workspace images

Thu, 18 Sep 2025 00:39:05 GMT

A new folder structure and select image button make workspace image management easier.

Mailchimp connect flow updated

Thu, 18 Sep 2025 00:38:09 GMT

The connect flow now uses the "id" callback page for a smoother integration process.

Accent color option for card shell customization for UGC Upload

Thu, 18 Sep 2025 00:37:28 GMT

Card shell customization now includes an accent color option, currently applying to UGC upload outline and icon.

Customization for badge toast notifications

Thu, 18 Sep 2025 00:36:45 GMT

Badge toast notifications can now be customized for improved personalization.

New setting to restrict email updates in forms

Thu, 18 Sep 2025 00:35:24 GMT

A new setting prevents users from updating their email addresses in forms when enabled.

Swiper result score toggle

Thu, 18 Sep 2025 00:36:05 GMT

Introduces a toggle to show or hide result scores ("You got X out of X") in swiper.

Styling support for extra data forms in instant win cards

Thu, 18 Sep 2025 00:34:47 GMT

Extra data forms within instant win cards can now be styled for a more customized look.

Workflow cloning available for cards, surveys, and hubs

Thu, 18 Sep 2025 00:30:46 GMT

Workflows now automatically clone when cloning cards, surveys, and hubs within the same workspace.

AI prompts for brand guidelines before generating content

Thu, 18 Sep 2025 00:29:49 GMT

Users are now prompted to complete brand guidelines before generating content, ensuring consistency.

Add workspace brand guidelines to guide Kai’s content

Tue, 05 Aug 2025 05:30:18 GMT

You can now define brand guidelines at the workspace level, including a description, tone, and preferred AI colors. Kai uses this information to generate content that better reflects your brand’s identity.

Use HTML editor for profile descriptions

Tue, 05 Aug 2025 05:29:50 GMT

The profile description field now supports HTML editing, allowing for richer formatting like bold text, font sizing, alignment, and hyperlinks.

Set a default timezone for sites

Tue, 05 Aug 2025 05:29:09 GMT

You can now define a default timezone when configuring a site to support more accurate timing across features.

Configure allowed CORS domains for public Photo Frame and Meme API

Tue, 05 Aug 2025 05:28:51 GMT

You can now set which domains are permitted to access the new public API for Photo Frame and Meme Generator content.

Countdown Card now supports timezones

Tue, 05 Aug 2025 05:28:30 GMT

Countdown timers can now be set to specific timezones, ensuring accurate timing across different regions.

Competition close times now respect timezones

Tue, 05 Aug 2025 05:28:10 GMT

Competition end times can now be set using specific timezones, ensuring more precise control over campaign closures.

Toast notifications for loyalty events

Tue, 05 Aug 2025 05:27:45 GMT

Loyalty campaigns can now trigger on-screen toast notifications to give users real-time feedback on loyalty actions.

Gate forms by loyalty tier

Tue, 05 Aug 2025 05:27:24 GMT

You can now restrict access to a data capture form based on a user's loyalty tier.

Award points as part of a prize

Tue, 05 Aug 2025 05:27:05 GMT

Users now have the ability to award loyalty points as part of a prize outcome, directly within the card builder.

Public API for approved Meme and Photo Frame items

Tue, 05 Aug 2025 05:26:39 GMT

You can now retrieve approved user-generated Photo Frame and Meme Generator items using a public API.

Disable gameplay status indicator on cards

Tue, 05 Aug 2025 05:26:18 GMT

Users can now choose to hide the gameplay status indicator from cards for a cleaner UI.

Enhance Text added to HTML and Email editors

Tue, 05 Aug 2025 05:25:56 GMT

You can now use the Enhance Text feature to improve content in HTML and email fields, directly inside the editor.

Shuffle option order in Swiper cards

Tue, 05 Aug 2025 05:25:32 GMT

Swiper now supports randomly shuffling the order of options to keep each play through fresh.

Show tag chips in tag workflow steps

Tue, 05 Aug 2025 05:24:59 GMT

Tag-related workflow steps now show visible chips for better clarity and editing.

Add suffixes to predictor slider questions

Tue, 05 Aug 2025 05:24:28 GMT

You can now add unit suffixes to predictor slider questions for clearer input context.

Add Opinion Scale to Forms and Surveys

Tue, 05 Aug 2025 05:24:06 GMT

A new Opinion Scale field is now available, letting users give feedback using a customizable, pre-defined scale.

Shared coupon barcodes now show error feedback

Tue, 05 Aug 2025 05:23:45 GMT

Users now get clear error messaging when an invalid shared barcode is entered.

Upload codes modal updated for clarity

Tue, 05 Aug 2025 05:23:20 GMT

We’ve improved the language in the upload modal to better explain the expected column headers.

Email editor shows invalid variables more clearly

Tue, 05 Aug 2025 05:22:45 GMT

Invalid variables are now highlighted with clearer visual indicators in the email editor.

Fixed: Company and workspace search no longer splits terms

Tue, 05 Aug 2025 05:22:09 GMT

Search now treats full queries as a single term, improving result accuracy and better matching user expectations.

Fixed: Quizzes now warn when no results link to a data capture

Tue, 05 Aug 2025 05:21:46 GMT

A warning now appears if no quiz results are linked to data capture steps.

Fixed: Avatar picker now shows selected avatar clearly

Tue, 05 Aug 2025 05:21:22 GMT

The selected avatar now uses the drawer text color, making it easier to see which option is active.

Fixed: Card analytics formatting issues

Tue, 05 Aug 2025 05:20:53 GMT

Some funnel analytics were not formatting numbers correctly — this has been resolved.

Fixed: Data sources from cloned screens now editable

Tue, 05 Aug 2025 05:20:24 GMT

You can now edit or delete data sources from cloned screens with data feeds as expected.

Fixed: Long URLs no longer break workflow preview layout

Tue, 05 Aug 2025 05:19:56 GMT

Workflow steps with long, unbroken text (like URLs) now wrap correctly in the preview pane.

Fixed: Radio button color issues in some forms

Tue, 05 Aug 2025 05:19:31 GMT

Radio button colors now render correctly across all theme combinations.

Fixed: Text areas now auto-resize in forms

Tue, 05 Aug 2025 05:18:09 GMT

Text input fields with multiple lines now expand automatically as users type.

Fixed: Text areas now auto-resize in forms

Tue, 05 Aug 2025 05:34:22 GMT

Resolved an issue where scrolling through frame options in the Photo Frame card was not working correctly.

'Chat With Kai' button moved to portal header

Tue, 05 Aug 2025 05:32:15 GMT

The Kai button is now more prominently placed in the main portal header for easier access.

Komo AI (Kai) now available to all customers

Tue, 05 Aug 2025 05:31:07 GMT

Kai, your AI assistant for card building, brief generation, and creative idea generation, is now live for all customers across the platform.

Fixed: Hub entry condition descriptions not updating

Tue, 05 Aug 2025 05:35:47 GMT

Hub entry condition descriptions now updated as expected.

Fixed: Email validation now supports numeric domains

Tue, 05 Aug 2025 05:35:10 GMT

Forms now correctly validate email addresses with numeric domains like user@163.com.

Fixed: Scrollbars showing on narrowcast data feeds

Tue, 05 Aug 2025 05:40:17 GMT

Removed unnecessary scrollbars that were appearing on some narrowcast device displays.

Fixed: Duplicate profile icons in the portal editor

Tue, 05 Aug 2025 05:39:50 GMT

Only one profile icon now appears in the portal editor.

Fixed: Coupon workflows now scoped to hub

Tue, 05 Aug 2025 05:39:20 GMT

Workflow steps for distributing coupons now correctly follow their assigned hub.

Fixed: HTML form fields now respect text alignment

Tue, 05 Aug 2025 05:38:31 GMT

Text alignment is now properly applied to HTML fields in Forms.

Contact subscription preferences added to event variables

Tue, 05 Aug 2025 05:37:18 GMT

Workflow and event variables now include a contact’s subscription settings for more targeted communications.

Prize details included in PrizeAwarded workflow events

Tue, 05 Aug 2025 05:36:46 GMT

Workflow events for PrizeAwarded now include more detailed prize data for use in downstream logic or integrations.

Fixed: Transparent QR codes not rendering

Tue, 05 Aug 2025 05:43:29 GMT

QR codes with transparent backgrounds now render correctly across browsers and devices.

Fixed: Placeholder image showing in Meme Generator tests

Tue, 05 Aug 2025 05:42:31 GMT

Custom images now display correctly during testing, and placeholder images are hidden.

Fixed: Card page load error in portal

Tue, 05 Aug 2025 05:42:58 GMT

Fixed a bug that caused card pages to fail when opening in the portal.

Fixed: Spin to Win styling not applying

Tue, 05 Aug 2025 05:41:58 GMT

Spin to Win cards now apply the correct styling as configured.

Fixed: Cloning Spin to Win cards resets settings

Tue, 05 Aug 2025 05:41:22 GMT

Cloned Spin to Win cards now retain their settings when copied to another hub.

Fixed: Extra margin removed from embedded card covers

Tue, 05 Aug 2025 05:40:49 GMT

Resolved layout issues caused by excess spacing on embedded card covers.

Fixed: Orphaned contact properties preserved during merge

Tue, 05 Aug 2025 05:44:10 GMT

Merging contacts by email now correctly retains all associated data, including orphaned fields.

Fixed: Loyalty hovercard scrolling with many sources

Tue, 05 Aug 2025 05:44:49 GMT

Hovercards with long lists of loyalty sources now scroll properly within the view.